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Whistle Stopper - HP Photosmart 385 Compact Photo Printer (Q6387A#ABA)

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List Price: $199.99
Our Price: $87.98
Your Save: $ 112.01 ( 56% )
Availability:
Manufacturer: Hewlett Packard
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Average Customer Rating:     

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Batteries Included: 0 Binding: Electronics Brand: Hewlett-Packard EAN: 0829160887425 Feature: Resolutions up to 1,200 x 1,200 dpi black, 4,800 x 1,200 dpi optimized color Is Autographed: 0 Is Memorabilia: 0 Label: Hewlett Packard Manufacturer: Hewlett Packard Model: Q6387A#ABA Modem Description: None Publisher: Hewlett Packard Studio: Hewlett Packard
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Features
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Resolutions up to 1,200 x 1,200 dpi black, 4,800 x 1,200 dpi optimized color Prints borderless 4-by-6 and 4-by-8-inch photo cards and 4-by-12-inch panorama shots 1 USB port and 4 memory card slots; 32 MB standard memory 2.5-inch color image display to add fun borders, crop, and zoom Compact design, supports optional battery; Windows and Mac compatible
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Spotlight customer reviews:
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Customer Rating:      Summary: Good Printer Comment: This is a very good printer for the type it is. I have now seen a Thermal Film Transfer Printer which gives more of a 'developed' look but has lower Picture Quality. Prints from this printer seem to have uneven drying of the ink, which is sometimes distracting if looking at the photo from different angles. This 'problem' is easily corrected by framing the photo or putting it in a book with a gloss sheet over it.
Customer Rating:      Summary: Works fine some times Comment: If I fix the image on my computer, copy the image to a CF card, and use the card print the image, the printer complains "Cannot display this photo". It doesn't print it either. I really don't want to connect this printer to my computer. Another HP printer connected to the printer prints the picture fine.
All pictures are in simple JPEG format.
HP Service was absolutely worthless. The only suggestion I got was to "change the power source". While I was extremely skeptical, I did try a different source and as I expected, nothing changed. The lady at the support told me to try another power source!
Update 5/4/2007:
I found that the images edited using the software are missing some EXIF information (X and Y resolution) and that is causing this printer to fail on those images.
There is a free software on the Internet called jhead.exe using which I could copy EXIF data from another image to the problematic image. Then the printer printed it fine.
BTW, I compared a print from this printer to a print from another HP all-in-one deskjet printer. The quality of this printer is barely better than the regular printer. I don't see any advantage to this printer (other than portability).
Customer Rating:      Summary: this printer is junk: jams Comment: this printer is junk.
after a couple months of low usage,
it now jams all the time.
the power supply also died, and i had to replace it at high expense.
and now i have this jam problem.
what a piece of junk!
and as usual, the windows xp sw drivers are awful. 180 mbytes! give me a break. and no linux drivers available. and no simple/small drivers available.
no more hp photo printers for me.
Customer Rating:      Summary: Worst Service EVER!! Comment: I got this printer last year as a present. The printer worked well at the time, although it ate up A LOT of ink. Then I went to use it for the first time in a few months and all it would flash was a error message. I called, but they wanted me to pay just to TALK to someone about the problem. So, instead I got online and talked to a person there about the problem and all she could tell me is that it was a software problem and that I could trade it for a newer model but it would cost me a $100. Okay is anyone else seeing a problem here? I don't recommend any HP products....this company obviously does not stand by their products and instead I recomend Lexmark...they do!
Customer Rating:      Summary: Not durable...scam artists at customer support Comment: We bought our photosmart printer about eight months ago and it recently started having paper jam problems. We have probably printed about 40 pictures on it total. The problem go so bad it would not print anymore. We called technical support and they said that it was a "software" problem and that the printer's warranty for software issues is only 90 days. They wanted $59 to fix the problem.
While the printer does make great pictures I don't see how paper jamming in the printer would be a software issue.
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Editorial Reviews:
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Box Includes:HP Photosmart 385 GoGo Photo Printer, HP 95 Tri-color Inkjet Printer Cartridge(7 ml), powermodule with cord, index card kit, CD with photo&imaging software for Windows and Macintosh and user's guide. With the HP Photosmart 385 GoGo Photo Printer you can print on the go, wherever you travel. Leave the PC at home: you can print right from most memory cards or flash drives, plus from PictBridge-enabled cameras. Save time and money: the display lets you easily see exactly what you'll print -- no need for paper-wasting "rough drafts". Open the paper trays at the touch of a button, then start printing using the friendly menus and one-touch buttons. Afterwards, just fold up this stylish little space-saver and set it on a counter or shelf. Print fun stickers 16 to a page, 4 x 12 panorama shots, and action sequences from video clips Print artistic and vintage-looking black-and-white photos with the optional HP Gray Photo Inkjet Cartridge Print directly from your phone, PDA, or laptop using an optional HP Bluetooth Wireless Printer Adapter HP SureSupply keeps you on top of your toner replacement needs - and helps you order online Go portable! Keep on going with an optional rechargeable battery (up to 75 printers per charge) Uses C8766W, C9363W, C9368A ink cartridges
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