Customer Rating:  
Summary: Piece of Junk- Returned After Putting Up with Poor Quality for 2 Years!
Comment: I can't say enough about the poor quality of Uniden phones. I purchased these (but with the 4 phones and then purchased an additional 2 units) 2 years ago at one of the big box warehouses. I bought Uniden because of the glowing reviews in Consumer Reports and on the Amazon site. What a mistake!
From the very beginning, the phones' reception was poor. If you answered the phone before it had completed two full rings, the phone dropped the call. One unit was in our computer room; one could never answer a call on that phone. Another phone, including its base unit, was located in a room off the garage. That phone never rang the first time, and only sounded on the second ring. Because the answering unit picked up on the fourth ring, there were innumerable calls that ended up on the answering machine while someone was actually responding to the call.
Further, one extremely annoying feature was a continued beeping when there was a message. Unfortunately, you couldn't turn off the beeping - you had to listen to the message to stop it. I hated that because there are times one just doesn't have time to go through the new messages and would like to delay things. This system was designed to require you to listen or to go crazy...
Recently, the phones began cutting out during calls or simply dropping calls. At first, I thought it might be due to switching to phone service through our TV cable provider. However, the problem continued to worsen and having had enough, I dug out the sales receipt and took all the phones and base units back to the store where they were purchased. I can only say the customer service was first rate and my purchase price was refunded without question. I purchased a Panasonic set and am thrilled with it; plus, my cable provider was not the problem.
I would never recommend or purchase another Uniden product.
Customer Rating:
Summary: Flawless fabulous phone flaunts fantastic funtions and features
Comment: you wont be disappointed, worth every penny, intuitive menu system...the monitor and intercom functions rock...with a new baby in the house I can ask for a hand from the other end of the house, no shouting, no squirming out from under a sleeping baby to go get something, great speaker phone quality on the handsets and the base means you can change a diaper or do situps while you talk. Additionaly the phone has good weight, great reception and the built in answering machine eliminated two cords from my wall, it is also easy to use, don't scrimp get the three handsets!
Customer Rating:
Summary: PRODUCT AND SERVICE BOTH FAIL!
Comment: DO NOT BUY THIS PHONE UNDER ANY CIRCUMSTANCES!!!
I gave this one star since it was impossible to give it zero stars.
I purchased this phone system from Amazon and it worked as advertised for about two weeks. Then we had a power 'blip' where we lost power for less than one second; we didn't even have to reset the microwave clock. The base unit was plugged into a surge protector. The phone system spontaneously stopped working. Since the failure occurred within Amazon's 30 day replacement period, they sent a new phone system and we returned the defective system to Amazon.
About six weeks later the phone again spontaneously failed. Since this failure occurred outside the Amazon 30 day period the Amazon rep gave me the Uniden phone number and told me to call Uniden which I did. The Uniden agent gave me instructions for obtaining a replacement. I followed Uniden's instructions to the letter and faxed them all information they requested. That was over two months ago and I have heard nothing from Uniden.
So I called Amazon back as the Amazon agent had instructed me to do. The Amazon agent told me there was nothing they could do and told me I had to deal with Uniden.
Amazon and Uniden both get zero or fewer stars.
Customer Rating:
Summary: FAST AND RELIABLE
Comment: THE UNIDEN TRU9485-3 5.8 GHz CORDLESS ANSWERING SYSTEM WITH DUAL KEYPADS AND 2 EXTRA HANDSETS IS THE BEST THING I HAVE EVER GOTTEN. IT WORKS GREAT AND NOW I DON'T HAVE TO YELL TO MY HUSBAND WHEN HE YELLS TO ME.
Customer Rating:
Summary: It works, but my old phone got better reception
Comment: I replaced my old 900 MHz phone with this system thinking I was getting a premium upgrade from a phone I purchased almost a decade ago for college and from what it looks like I'm not alone in this complaint. But then again others don't seem to have this problem so who knows. Maybe it's the building material in older homes or distortion from other electronics such as a computer, all I know is that when I go into rooms more than 30 ft. from the base I get horrible disruptions. I have the base unit in my family room and a handset in my office and it's bad enough where I have to leave my office and go somewhere more open to be able to understand who I'm talking to. My house is only 2,500 square feet. I guess I should have gone with V-Tech...
I also wish the intercom feature was a true intercom. What I mean is the person on the other side has to physically answer the intercom page, you can't just speak openly in the air to each other, what a pain, especially if your hands are full. Oh well, life goes on but I won't be buying another Uniden, sorry guys but not after what I paid.
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