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Whistle Stopper - No Crank Crate 125' Water Powered Retractable Garden Hose Reel #RS12581

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List Price: $74.99
Our Price: $86.18
Your Save: $ ( % )
Availability: Usually ships in 24 hours
Manufacturer: Reel Smart
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Average Customer Rating:     

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Batteries Included: 0 Binding: Tools & Hardware Brand: Reel Smart Color: light grey EAN: 0808183000240 Feature: Rugged, 125-foot hose storage crate Is Autographed: 0 Is Memorabilia: 0 Label: Reel Smart Manufacturer: Reel Smart Model: RS-12581 Publisher: Reel Smart Studio: Reel Smart Variation Description: light grey
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Features
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Rugged, 125-foot hose storage crate Water-powered rewinding Auto-sort guide for even winding Protects hose from sun exposure No batteries or electricity required
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Spotlight customer reviews:
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Customer Rating:      Summary: Stops working after one year Comment: This item delivers as promised with few minor glitches. My units have both leaked a bit, and the initial connection is somewhat difficult. Yes the hose is neatly re-wound, but both of my carefully stored units do not work well this year. They both require assistance to rewind, yes you must open the lid and assist with a tug on the wheel every one to two turns. That is not to much fun especially if the sharp edges on the wheel cut your fingers. Anyway if you check with the manufacturer, even though their phone states they are closed during their stated business hours you can leave a e-mail message and order parts (if you know what you need) on their website at www.no-crank.com.
Good Luck!
Customer Rating:      Summary: Satisfied Customer Comment: Received the hose reel and found it to be as advertised. Started working imediately. I have a large 75' hose.
Customer Rating:      Summary: Where's the Warranty? Comment: I just received the hose reel which I bought through Amazon. I used a Visa card with which I could double the warranty period. There was no warranty information listed on Amazon for it, but I figured it would be in the manual. Wrong. Zip, nothing, nada. O.k., so I called the manufacturer. Remarkably, the representative was clueless ... she referred me to the manufacturer's web page which, again, had no information about the warranty (if there even is one). You have to wonder about a product for which there is either no warranty or the manufacturer isn't inclined to publish and disseminate it.
Customer Rating:      Summary: Hose Winder and Amazon, what a combo Comment: I am extremely pleased with the hose winder purchases we made. after purchasing and trying one we had to get another. Unfortunatly the very first hose winder came to use damaged and had to send it back. Amazon made it so very easy and hassle free I did not mind the wait for the replacement. Amazon even sends an email notification of the return arrival. I could not ask for anything more. I am definitely a convert to the Amazon shopping. It took me several years to get over my fear of ordering online, and being a tech for many years, I know how many things can and sometimes do go wrong, but Amazon has made the experience hassle free and I am now a very confident Amazon shopper. Still have not tried other sites. I think I will stay with Amazon. THank you for making me a convert.
joe
Customer Rating:      Summary: Decent design, cheap materials. Comment: This unit does work well. The overall design and concept is sound, but there are a few issues:
1. Unit does have to be fully secured to the ground because you do need to pull hard to unravel the hose initially.
2. If the hose if fully unraveled, make sure you dont water near the unit so that the water the discharge hose spews out can be used to water nearby. If you have 100' of hose, the discharge hose will spew water for about 5 minutes until the hose if fully retracted.
3. And finally, the main reason this unit gets only a two star: Cheap plastic threads. Our hose burst a few weeks ago. Just an old hose, had nothing to do with this unit. However, I'm an engineer and pretty good with tools and mechanical stuff and I had difficulty getting the garden hose threaded on the main reel the first time around. The attachement swivels, but the angle is very difficult to get threads properly aligned with those of the garden hose. When you tighten, the cheap plastic threads can easily strip. This causes permanent leaking and makes the until completely useless becasue the garden hose attachment fitting is extruded into one piece with the main hose reel. Far as I can see, can't relplace this fitting without replacing the whole "guts and gears" of the system. I've called and e-mailed regarding warranty, but we'll see what happens. Just wish someone would have been smart enought to angle the hose fitting so that threads can easily be accessed or at least made them from material that is not as soft and not strip as easliy.
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Editorial Reviews:
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Reelsmart, Crate Hose Reel, 5/8" Hose Capacity, Up To 125', Water Powered Automatic Hose Rewind, Durable Plastic Casing With Wood Like Texture, Floor Mountable.
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