Customer Rating:  
Summary: Item Didn't Work, Horrible Customer Service
Comment: This item worked well for a couple of weeks before the AUDIO OUT receptacle stopped producing a signal. The radio still received power, and the radio received a signal from the antenna, and the audio cable worked when tested with other devices. I returned the cradle to Audiovox since the source of the problem is apparently the AUDIO OUT receptacle on that component. I quickly received a cradle back from Audiovox (probably the same unit that I sent to them, but I didn't note the serial number). Once again, the radio received power and a good signal, but no AUDIO OUT signal was produced from the cradle. I sent the entire kit back to Audiovox and after waiting for a couple of weeks, I called to ask about the status. Right off the bat, I received a lecture that they wouldn't continue to send me new components since their testing showed that the item worked. I was told that my radio could be the problem and that any future returns should include my radio in order to fully test the problem. The person I spoke with couldn't A) confirm that their testing included the AUDIO OUT receptacle, and B) explain how it is that my potentially flawed radio works fine when using other cradles. I was holding off on reviewing this product until I received this second replacement, thinking that I will ultimately receive a unit that I'm happy with. After this recent customer service experience, I wish I hadn't made this purchase.
Customer Rating:
Summary: great accessory
Comment: Love this accessory. Makes it so easy to use my satellite radio in my home.
Customer Rating:
Summary: Very Pleased
Comment: This was a good purchase, it works great. The antena works indors, just make sure is facing a south window. On the down side, it doesn't work when it is raining. By the way great seller, quick ship.
Customer Rating:
Summary: Perfect Service
Comment: All I ask is that you get what you ask for at the price and the time you're told and they do a great job.
Customer Rating:
Summary: Simple Unit. Does What Its Supposed To.
Comment: I ordered this unit for my xpress rc and it does what its supposed to. It comes with everything needed to get this unit hooked up to your home stereo (except a remote which I understand b/c the xm units come with a remote) very somple to hook up and it sounds great once everything gets hooked up. also the antennae is weatherproof. Other than that not a whole lot to say about this unit, lol.
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