Customer Rating:  
Summary: Vtech is 0 for 2
Comment: My husband and I bought two of these phones, based on the positive reviews in Consumer Reports. One phone has an echo--you hear yourself echo when you're on a call--and the other phone is static-y. I tried all the trouble shooting steps, including trying various chanels and different locations for the base. Nothing helped. V-tech has a ridiculous 30 day return policy. My experience with the costomer service line was beyond frustrating--from the horrible and inaccurate menu to the customer service agents who are not able to adequately communicate with the callers beyond the scripted situations they are trained for. They offered to replace the two phones for me with the same model, but given that two out of two phones have issues, I think that any other phone they sent would have problems, too.
Customer Rating:
Summary: Good basic phone
Comment: I bought this to replace another cordless phone that had outlived its expected timespan by about 5 years. This one is easy to use and the sound is great, as a matter of fact I find it almost too loud at the lowest volume setting. So far, so good.
Customer Rating:
Summary: You get what you pay for !!!
Comment: We also received this phone as a christmas present and own it for almost a year. It was working fine at first,a few weeks after getting used to it and all the wonderful beeping noise, the first handset collapsed. It keeps telling me the other unit is on which it is not! I tried everything v-tech suggested with no positive result.
At least we still had one handset left which I was able to take out in my yard(for 4 month) now I can barly make it to the kitchen (approximately 12 feet) without loud backround noise and constant beeping. It is irritating and frustrating that you are requiered to sit next to the base in order to have a decent understanding and completely annihilate's the purpose of a cordless phone !
V-tech offers to repair it for a fee but I don't want to spend any money on a product I don't believe in. So save your's and spend it on a hopefully better product ! GOOD LUCK !!!
Customer Rating:
Summary: a simple phone
Comment: easy to set up, easy to use,a phone without all the bells and whistles.good range,good battery
Customer Rating:
Summary: So far so good for BOTH phones
Comment: I did a good bit of reading other reviews before a made the decision to buy this. I ordered one several months ago for my basement wood shop and liked it so much that I ordered a second one for my art studio. It has a clear, crisp sound and an easy-to-read display. I'm 60 and the failing eyes and ears appreciate those attributes. Unless these two phones have problems before a year is out, then I'd probably order another if and when my other phones need replacement.
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