Customer Rating:  
Summary: Pros and cons
Comment: I have had my Jabra for about a year, and so far, it works well. The only problem I have with mine is the ear hook - it's hard to adjust, not very comfortable (but not awful), and has started to crack.
Why the lower rating then? I ordered one of these for my daughter, and when she received it, it would not charge, no matter how long she had it plugged in. So, I returned it, and ordered one from a different store (thinking perhaps I might have gotten a used or reconditioned one the first time), but the same thing happened again. I am still waiting for my refund (not from Amazon - they were quite helpful).
So, although this product works pretty well for me, I cannot recommend it. Too many lemons out there.
Customer Rating:
Summary: Wife took it from me
Comment: The wife liked it so well, she stole it from me. I purchased it because of a great deal I found online. It was the item I was looking for. After I bought one, the wife tried it and never gave it back. Went back online and the deal was over. My search for a different one continued. More on that later. I was very happy with the fit and feel of the unit and so is the wife. The sound quality is great on both ends of the line. Does good for wind noise and background noise. I had to move on and bought the Cardo Scala 700lx. The Jabra is a step up except for the 2 phone swapping function. The Jabra works flawless, but the Cardo is a touch better and explained below. These 2 headsets are tops on my list so far. Here is my Cardo Scala 700lx review...
My first bluetooth was a Motorola. I have not been happy with the Motorola fit as it feels like it is going to fall off...and on occasions it has. I am also replacing the motorola because I now have 2 cell phones I need to carry and want to use both simaltaneously. To replace it, I found a great deal on a Jabra BT5010. Great headset, so good, my wife stole it. Went to buy another and the price had gone back up. I tend to lose or damage things, so I have set a budget of no more than $30-$40. I then found a deal on a Jabra BT5020. I had received a bad unit and the exchange from another buy.ing website went bad and finally received my money back. Again, went to buy another and the price had gone up. This led me to the Cardo 700lx.
First off, the fit is by far the best of the 3 I have had. I can honestly say, I have forgotten it was on and it can startle you when a call comes in. After 5-10 minutes, you dont even notice it on at all. Extremely light weight. A 5 star in my book. Where as, the motorola is a 1 star, the BT5010 is a 3 star, and the BT5020 is a 3.5 star.
Next is ease of use. I like the placement of buttons. The main button on front has a definate click to it so you know you have pressed it and doesn't leave you guessing. The rocker volume dial on back is great for adjusting volume and can be reversed if placing on your left ear so rocking up is always louder and rocking down is quieter. Pressing the dial in also has function as well. Neat, simple design and easy to access with larger fingers. Again, 5 star.
Finally is funtionality. This is where I have to question my rating. I know this is not a $50 headset, $75 headset, or even a $100+ headset and wont rate it/compare it to such. I understand you get what you pay for. With that said, here is my humble opinion. The headset has great volume and sounds as good as using the phone itself. However, the range is not as good at the others I have used. The Headset operates best with the phone in sight. Static is noticed by the caller (not me) if the phone is on my body the opposite of each other. In the car, it is best to place in the right ear and the phone in the center console or passenger seat. If you want to use it in the left ear, the phone should be on that side. Same side line of sight distance is approximately 10-12 feet before static comes in for the caller. Call quality is always good on my end, however again, the caller definately knows you are on a headset as it does have a slight echo. Again, I know this is not an expensive headset and is not perfect. But, no caller has complained when asked. Some didn't even know I was on a headset. Background noise is an issue for the caller though. One does need to close the windows, turn down/off the radio, lower the HVAC fan for a quality business conversation.
Final note comes to the multiple bluetooth pairing function. The main feature I was looing for was having a headset that would work with 2 phones. Since I carry a personal phone and a work phone, I want to answer and use both without changing phones or settings. The Jabra's were good, but voice recognition, redialing, and funcions only worked with the last phone paired up. That means, if you wanted to use the 1st phone you connected, you had to find the phone and manually use it. Not bad if it is seldom used. As for me, I use each phone equally. This headset allows you to double tap the volume rocker to switch between each phone. Great feature that allows full function use of each phone. The only drawback is that only one phone is 'active' at a time on the headset. Meaning, if you are talking on phone 'A' and then hang up...minutes later phone 'B' rings, you do not hear it in your headset and must listen for the phones ringer/vibrate. Then, once you hear the other phone ring, you double tap the volume rocker to switch over to the phone 'B'. A drawback to be able to use full function of 2 phones. In the Jabra's, the headset would ring for each phone without doing anything (great), but voice dialing was only for the last phone paired.
Added benefits include not having to by accessories. It come in the box with a wall charger, car charger, usb charger, and a belt/carry pouch.
In conclusion, great headset for $30. In that price range (under $50??) it is a 5 star. Is there better out there. Certainly. But you have to double, if not, triple the price. For $30.00, I am extremely happy and would recommend it to others.
Customer Rating:
Summary: don't waste your money
Comment: I bought the Jabra BT5010 because it seemed to offer Bluetooth 2.0 at a reasonable price (better than almost all other 2.0 headsets out there). After charging the device up and pairing it with my Blackberry Pearl, I attempted to make three phone calls using the headset. On each of the three phone calls, the person on the other end told me that they could not hear me. I continued to try, but each time they told me that they could only hear parts of what I was saying. Buy another headset.
Customer Rating:
Summary: Impossible to wear, poor battery life
Comment: I've had it for about two months and have actually been able to use it once. Most of the time I get it out to use it and the battery is dead. Shelf life, even fully charged and off, seems to be a matter of days. When by some miracle there's some juice in the battery, I am consistently unable to get it to fit over my ear in such a way that the microphone is somewhat close to my cheek. Usually the thing barely dangles off my ear and projects out into space with the mike boom several inches away from my face. Five minutes of adjustment may or may not get it to some acceptable placement, but by then I'm ready to stomp on it instead of use it.
Customer Rating:
Summary: DOA
Comment: This product was DOA out of the box. It was returned for credit. I replaced it with a product from another manufacturer.
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![Jabra BT5010 Bluetooth Headset [Jabra Retail Packaging]](http://ecx.images-amazon.com/images/I/31QMF4CA0TL._SL160_.jpg)
